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Terms + Conditions

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customerservice@cajbeauty.com or mailing us at: Caj Beauty 20411 Imperial Valley Dr, Houston, TX, 77073, United States

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WOO Ecommerce

Our store is hosted on Woo Ecommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Woo Ecommerce data storage, databases and the general Woo Ecommerce application. They store your data on a secure server behind a firewall.

Payment:

This site uses Authorize.net as the direct payment gateway to complete your purchase. The payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Authorize.net adheres to the SAQ A-EP* standard set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Woo Ecommerce to store information about your session (referrer, landing page, etc).

Woo Ecommerce, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

Woo Ecommerce uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact by mail at customerservice@cajbeauty.com

RE: Customer Service @ Caj Beauty

20411 Imperial Valley Dr, Houston, TX, 77073, United States

 

Shipping Policy

Caj Beauty orders are shipped and delivered during business days (Monday through Friday, excluding major holidays.) All orders are subject to authorization. Only authorized orders will be processed and shipped. Our preferred shipping carrier is UPS. However, we reserve the right to use other shipping carriers. Sorry, we are unable to ship to P.O. Boxes. All items must be shipped to a valid street address. Please note that certain items require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment (i.e. ground shipping) for these items is dictated by these regulations. Therefore, some items cannot be shipped outside the continental 48 states.

Return Policy

Cajbeauty.com gladly accepts returns of products purchased at  our online store (www.caj beauty.com) for a full refund within 30 days of original purchase. Unfortunately, Caj Beauty products purchased from other retailers are subject to the return policies of those retailers and will not be accepted by Caj Beauty.  Please reach out to the retailer you purchased the product from if you need to make a return. 

Please kindly take note:

  • To be  accepted for return, all products must be returned in the original box containing all original product packaging and accessories.
  • You will be responsible for the return shipping and we cannot accept any “return to sender” packages.
  • The total amount of the discount received on a “promotional discount” purchase will be deducted from the refund amount on a return of individual products from the purchase.
  • We regret that we are unable to refund your shipping fees unless the return was due to a mistake on our part.

How:

To send returns by mail  completely fill out the Returns Form that came in your package and ship the form and item(s) back to us using a carrier of your choice. If you received the item(s) as a gift and do not want the refund to go to the original purchaser, please indicate this on the Returns Form as an exchange. In that case, we will exchange your item for equal or greater value of the current retail price.

Be sure to include your order number, name, email address, mailing address and phone number in case we need to contact you. We recommend using an insured and traceable delivery method. Caj Beauty is not responsible for any returns lost in transit. Please send your returns to:

Caj Beauty Returns

20411 Imperial Valley DR.

Houston, TX 77073

Warranty Policy

TWO YEART WARRANTY FOR REPAIR/REPLACEMENT This Two Year (select tools are subject to a 1 year warranty) Limited Warranty covers malfunction or defect caused by faulty materials or workmanship for any Caj Beauty, LLC. appliance that was purchased through an authorized professional salon or other authorized distributor and lasts two (2) years from the date of purchase. It DOES NOT cover any appliances purchased through the internet or from any location or outlet that is not authorized. This warranty does not cover steel parts; plastic parts; flex cord; damages caused by negligence, misuse, tampering, alteration, failure to follow safety, operation or maintenance instructions; normal wear and tear. For inquiries regarding authorized sales locations contact Customer services or www.blowpro.com. Limitations of the Warranty.

(A) THE DURATION OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD AND WORKMANLIKE PERFORMANCE OF SERVICE, OR OTHERWISE, ON THIS PRODUCT ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FOR THE ABOVE WHICH IS TWO (2) YEARS FROM THE DATE OF PURCHASE. (B) BEAUTY ELITE GROUP, INC. SHALL NOT BR LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES THAT ARISE OUT OF THE INSTALLATION, USE, OR OPERATION OF ITS APPLIANCES OR OUT OF THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.

Mail your appliance, your original receipt, the warranty card (Caj_Beauty_WarrantyCard) and $20.00 for shipping and handling to the Service Center at Caj Beauty, LLC, 20411 Imperial Valley Dr. Houston Texas 77073. The replacement or repaired appliance is warranted for the remainder of the original two (2) year warranty period. See complete details in the Owner’s Manuel accompanying your appliance, or contact Customer Service at customerservice@cajbeauty.com. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.     

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